Deaconess Nurse Ministry is a nonprofit focused on providing mental and physical health-related services to seniors and low-income adults in their community. They fulfill their mission by offering screenings and education opportunities with registered nurses in places within their community they already visit regularly, such as churches, meaning clients don’t have to go out of their way to receive services.
Originally, Deaconess Nurse Ministry ran on paper records. Tracking accurate data with decentralized record-keeping was made even more challenging by the fact that they operate remotely rather than in one location. Home-grown databases proved no more reliable as each computer had a different version of the information being tracked. Without a suitable technology solution, they faced difficulty reporting and working with nurses in the field.