From Frontline Workers to the CEO: How to Use Internal Monitoring for Continuous Improvement

Save Your Seat!

Roca has promised the State of Massachusetts a 30% reduction in re-incarcerations among its participants, compared to a control group. If Roca succeeds in this Pay for Success pilot, the Commonwealth of Massachusetts will pay up to $28M for program outcomes achieved. If they fail, they – and other investors – lose their investment.

What makes CEO Molly Baldwin confident that they will succeed? In the past few years, the organization has produced consistent results: Of the very high risk young men who completed Roca’s intervention model, over 90% stayed out of jail, had no new arrests, and retained employment.

In this webinar, you will see what that means at the executive, managerial, and youth worker levels. You will learn about Roca’s experience with:

  • Establishing clear metrics tightly aligned with desired results
  • Making use of frequent reports on implementation of programs and strategies to course-correct as needed
  • Avoiding excessive data collection by making the collection, analysis and use of data an integral part of everyone’s job
  • Drawing extensively on lessons from organizational assessments and evaluations of like programs

For more information, please visit our website.

About this Webinar Series

The most successful organizations – those that produce positive client outcomes with consistency – cultivate seven core disciplines. This webinar is the sixth in a series dedicated to exploring what each of the seven pillars of the Performance Imperative look like in practice.

Webinar Details

Date:         Tue, August 9, 2016

Time:         3:00 PM EST

Duration:   1 hour

Presenter Information

Molly Baldwin, the Founder and Chief Executive Officer of Roca. Molly began her professional life as a street worker and community organizer.

Sotun (Tun) Krouch, a former Roca participant who currently leads Roca’s performance management efforts as the Director of Evaluation and Learning.

Christine (Chris) Judd, the Director of Roca Springfield. Prior to Roca, Chris served as an educator, Athletic Director, and Dean of Students at Cathedral High school for twelve years.